Shipping Policy
At Modestanbul, we aim to make your shopping experience as smooth as possible by providing reliable and timely delivery. Here’s what you need to know about our shipping services:
Domestic Shipping (UK)
- Standard Delivery: We use Evri Standard UK delivery for all orders. Standard delivery typically takes between 3-5 business days to arrive once shipped.
- Shipping Costs: We offer free standard shipping for all orders over £100. For orders under £100, a flat shipping fee of £4.99 applies.
- Order Processing: Orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed the following business day.
- Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your delivery.
International Shipping
At this time, we do not offer international shipping. Our services are exclusively available within the United Kingdom. However, we are working to expand our shipping options, so please check back in the future.
Delivery Delays
While we strive to deliver your order within the estimated timeframe, please understand that delays can occasionally occur due to unforeseen circumstances, such as weather conditions, high-volume periods, or carrier delays. If you experience any significant delays, feel free to contact our customer service team for assistance.
Changes to Shipping Address
If you need to update your shipping address after placing an order, please reach out to us as soon as possible. We can only make adjustments to your order if it has not yet been processed or shipped.
Lost or Damaged Items
In the rare event that an item is lost or arrives damaged, please contact our support team immediately so we can assist you with filing a claim or arranging a replacement.